Publication

On the Difficulties People Have in Dealing With Complexity

1980, Conference

In On the Difficulties People Have in Dealing with Complexity (1980), Dietrich Dörner shows through computer-simulated experiments (e.g., the “Lohhausen” city model) that individuals systematically struggle with complex systems. Typical patterns include linear instead of systemic thinking, failure to understand exponential dynamics, reduced self-reflection under stress, oversimplified “reductive” explanations, and increased risk-taking. The study highlights how cognitive overload and loss of control can lead to poor decision-making and even socially destructive outcomes.